Fireflies.ai Review 2026: Is This The Ultimate AI Meeting Assistant?
Meetings are essential, but taking notes is a distraction. In this in-depth review, we test Fireflies.ai—the AI notetaker claiming to save you hours every week. From its GPT-4o powered “AskFred” assistant to its new 2026 privacy features, find out if it’s the right tool for your team.
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Introduction: The End of Manual Note-Taking?
As we move into 2026, the AI meeting assistant market is crowded. Tools like Otter.ai, tldv, and Fathom are all vying for your attention. However, Fireflies.ai distinguishes itself not just as a transcription tool, but as a “Conversation Intelligence” platform.
It doesn’t just type out what you say; it analyzes sentiment, tracks speaker talk time, and uses generative AI to answer questions about your past meetings. Whether you are a sales manager coaching a team or a product manager tracking feature requests, Fireflies aims to turn your conversations into a searchable knowledge base.
Key Features Breakdown
🎙️ Universal Capture
Fireflies isn’t limited to Zoom. It works across Google Meet, Microsoft Teams, Webex, and Aircall. It joins your meetings as a silent participant (named “Fireflies.ai Notetaker”), captures audio, and processes it instantly. In 2025, they improved their video capture capabilities (Business Plan), allowing you to watch key moments, not just read them.
📊 Conversation Intelligence
This is where Fireflies beats basic transcribers. It provides Speaker Analytics (who talked the most?), Sentiment Analysis (was the client angry or happy?), and Topic Trackers (how often was “pricing” mentioned?). These insights are gold for sales teams and managers.
🤖 AI Super Summaries
Forget generic summaries. Fireflies generates Action Items, bullet-point outlines, and shorthand notes automatically. You can customize the prompt to extract specific details—like “List all bugs mentioned” or “Extract budget constraints.”
🔗 Powerful Integrations
Fireflies integrates with over 50 apps. It can automatically push meeting notes into a Notion page, create tasks in Asana or Monday.com based on action items, and log calls directly into Salesforce or HubSpot.
🧠 Spotlight: AskFred & AI Apps
The “killer feature” for Fireflies in 2026 is AskFred. Powered by advanced LLMs (like GPT-4o), Fred acts as a ChatGPT that knows everything about your meetings.
- ✅ “Fred, did we agree on a deadline?” – Fred searches the transcript and gives you the exact date and context.
- ✅ “Write a follow-up email.” – Fred drafts a perfectly formatted email summarizing the call and next steps.
- ✅ “Create a blog post from this transcript.” – Instantly repurpose meeting content into marketing assets.
Note: AskFred usage consumes “AI Credits,” which are limited on lower-tier plans.
Pricing & Plans (2026 Update)
| Plan | Price (Annually) | Key Features | Best For |
|---|---|---|---|
| Free | $0 | Unlimited transcription (limited summaries), 800 mins storage | Individuals & Testers |
| Pro | $10 / user / mo | Unlimited summaries, 8,000 mins storage, AI Apps, CRM integrations | Freelancers & Small Teams |
| Business | $19 / user / mo | Video recording, Unlimited storage, Team Channels, API Access | Sales Teams & Agencies |
| Enterprise | $39 / user / mo | Private Storage, HIPAA, SSO, Dedicated Support | Large Organizations |
*Prices are based on annual billing. Monthly billing is approximately 40-50% higher.
Pros & Cons
✅ The Good
- 🔹 Unmatched Integrations: Seamlessly connects with Slack, Notion, Asana, and CRMs.
- 🔹 AskFred Intelligence: The ability to “chat” with your meetings provides deep value.
- 🔹 Multi-Language Support: Excellent transcription for over 60+ languages.
- 🔹 Cross-Platform: Works on Google Meet, Zoom, Teams, and Webex equally well.
❌ The Bad
- 🔸 Video Locked Behind Business: You must pay $19/mo to record video (competitors like tldv offer this for free).
- 🔸 The “Bot” Factor: Having a visible bot join meetings can sometimes feel intrusive to clients.
- 🔸 Learning Curve: The dashboard is feature-rich and can be overwhelming for new users.
🔒 Security & Privacy (2026 Update)
With the rise of AI, data privacy is critical. Fireflies has addressed this with SOC 2 Type II compliance and GDPR adherence.
New for Enterprise: Fireflies now offers Private Storage, allowing you to store sensitive meeting data in your own dedicated cloud bucket rather than Fireflies’ shared servers.
Frequently Asked Questions
Does Fireflies.ai work with Zoom and Google Meet?
Yes, it supports Zoom, Google Meet, Microsoft Teams, Webex, and several VOIP dialers like Aircall.
Is Fireflies better than Otter.ai?
Fireflies is generally better for teams and businesses needing integrations (CRM, Slack) and analytics. Otter.ai is often preferred by students or individuals for its mobile app and real-time transcription features.
Can I remove the Fireflies bot from the meeting?
Yes, you can set rules to only join specific meetings, or remove it manually. However, it needs to be present to record audio unless you upload a file manually.
Ready to Automate Your Meetings?
Stop typing and start listening. Try Fireflies.ai for free and see how much time “AskFred” can save you this week.