Yuma AI
Automate Shopify customer support with GPT-powered replies — save time, boost satisfaction, and scale with ease.
Founded: 2023
Company: Yuma AI
Country: Global
Website: https://yuma.ai
Key Features
- GPT-powered AI email replies for Shopify support
- Understands order history, returns, shipping & more
- Fully automates replies or lets agents approve drafts
- Seamless integration with Gorgias, Zendesk, and more
- Support for 10+ languages to serve global customers
Screenshot Preview
AI Output Example
“Hi Alex, your order #84912 has been shipped and is expected to arrive by Friday. Here’s your tracking link: [Link]. Let us know if you need anything else!”
Pricing
Starter Plan
Free – Includes basic AI suggestions with manual approval.
Pro Plan
Custom pricing – Full automation, integrations, and analytics.
Best For
Milestones & Recognition
- Trusted by 150K+ monthly shoppers
- Integrated with top support platforms (Gorgias, Zendesk)
- Achieved 70%+ resolution without agent input
- Reduces response time by 80%+ for most merchants
Related Tools
Gorgias E-commerce helpdesk platform for multichannel support
Zendesk Powerful customer service suite with automation tools
Freshdesk Omnichannel support desk with AI features