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MonkeyLearn

An AI text analysis platform that enables businesses to extract insights from customer feedback, support tickets, and surveys using machine learning models.

Founded: 2014
Company: MonkeyLearn
Country: United States
★★★★☆
4.7 / 5 based on customization and ease of use

Key Features

  • Pre-trained and custom AI models for text classification and extraction
  • Sentiment analysis for customer feedback and reviews
  • Topic and keyword extraction from large text datasets
  • Low-code/no-code workflow builder for non-technical users
  • Data visualization dashboards to analyze trends and patterns
  • Integrations with Zendesk, Excel, Zapier, Google Sheets, and APIs

Screenshot Preview

MonkeyLearn Dashboard
MonkeyLearn AI dashboard for text classification and sentiment analysis

AI Output Example

“Prompt: Analyze 5,000 customer support tickets to identify recurring issues.
Result: MonkeyLearn classifies the tickets into categories, extracts key themes, and highlights top pain points.”

Pricing

Free

300 queries/month with access to pre-trained models

Starter

$299/month – 10,000 queries, custom classifiers, and integrations

Enterprise

Custom pricing – Higher query limits, SLAs, and dedicated support

Best For

Customer Support Teams
Product Managers
Market Researchers
Data Analysts

Milestones & Recognition

  • Trusted by companies like Clearbit, Dell, and PubNub
  • Featured in Forbes and TechCrunch as a no-code AI platform
  • Known for its easy-to-use workflow builder for text analysis
  • Adopted widely for analyzing NPS, CSAT, and survey responses
📝 Try MonkeyLearn Now